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購物車

【條款及細則】

歡迎光臨本網站 https://petpetisland.com ( 下稱「本網站」) 請於使用本網站前細閱本頁的使用條款及細則 ( 下稱「本條款」)。當閣下瀏覽或使用本網站或其中的任何部分時,亦即表示閣下已細閱本條款及細則的所有內容,並且同意接受有關條款及細則的約束。如果您不同意或不願遵守本條款,請您即時停止使用本網站。

本網站為 Re. Group Limited (下稱「Re.」) 所擁有及運作,Re. 擁有釋義此網站所列出的使用條款及細則的最終權利。Re.會隨時修訂本條款,而不作另行通知。經修改的條款及細則亦會即時生效。因此,我們建議閣下定期到本頁面瀏覽並瞭解本網站最新的條款及細則。

  1. 用戶登記

客人如需使用本網站的全面服務 (如訂購服務)。填寫注冊會員表格時,閣下需提供閣下真實、準確、及完整的個人資料。Re. 對本網站的用戶登記政策有絕對決定權,但不限於: 改變注冊會員所需要填寫的資料;拒絕任何新用戶之申請及?除任何已登記的現有賬戶,而無須提供任何理由及通知。

如閣下對已登記註冊的資料有任何更改,可登入本網站更新。使用本網站服務同時,閣下需負上妥善保管和保密閣下戶口及密碼的安全性和機密性的責任。若閣下的戶口料外泄或經未獲授權的第三方人士使用而引致任何損失。Re.並不會因此負上任何責任。

  1. 購買資格

閣下如欲在本網站購買貨品,必須擁有及提供本網站所認可銀行所發出的有效 信用卡 或 PayPal 賬戶。並且確保所提供的個人及支付資料為有效,齊全及準確。包括電郵地址、真實姓名、聯絡號碼、帳單地址及本網站付款前所要求提供的所有資料。當閣下在本網站購買貨品即代表授權我們從閣下的信用卡或 PayPal 戶口收取購物的總費用。包括但不限於運費、服務費用及產品價格。

另外,閣下於購買貨品的同時亦代表了授予我們使用閣下所提供的個人資料作出各種防欺詐檢測如信用查核的權利。

  1. 商品描述

我們會盡力確保本網站的商品描述是準確及完整的。 然而,我們不能保證內容及商品描述是完全準確、完整、最新的及沒有錯漏的。本網站的商品圖片只作參考,顧客不能以商品跟網上圖片不一致而要求退貨。產品詳細資料,使用方法及保養條款及細側,請按產品本身之包裝及說明為準。

  1. 接納訂單

Re. 保留接納訂單與否的最終決定權,包括但不限於下列所述的情況,Re. 將會拒絕接納訂單:

  1. A) 閣下所購買的商品在售價上出現了明顯錯誤, 會儘快通知閣下並再次確認正確的售價或取消訂單。 如 Re. 在十四個工作天內未能跟閣下聯絡,則該訂單會被視為取消處理;
  2. B) 閣下的所持戶口的發卡人或銀行不接受付款給本網站或本網站未能獲得閣下的 信用卡 或 PayPal 賬戶的付款授權;
  3. C) 閣下未能符合在本服務條款內列明的購買資格若閣下的訂單有任何問題, 請盡快致電到+852 5572 4984 或到 ,電郵 hello@petpetisland.com與我們聯絡
  4. 保養政策

請參閱內外包裝的保養及使用方法說明。建議客人把購物收據拍照及存檔作日後保養使用。如產品之包裝上含有 Re. 保養標籤之產品將由 Re. 提供服務,如產品在保養期內需使用保修服務,請攜同相關發票及產品前往 Re. 作保修。  

  1. 現金券及購物優惠碼

任何於本網站所使用的購物優惠碼皆受該條碼出處的條款與細則所約束。而優惠碼只限一次性使用及不切找續。同時不能與其他優惠共同使用,亦不能轉換成現金或其他貨品。

  1. 免責聲明

我們會盡力確保本網站內容準確、可靠,並且不時更新本網站的內容。但在任何情況下,Re.並不會承擔任何使用者使用本網站或經本網站所得資料所衍生出的任何損失或損害,閣下有責任審慎考慮網站的內容及有關資訊。

本網站及其全部內容均以「現況」基礎提供,不會以任何明示或暗示的形式作出任何聲明或保證所有本網站包含的資料、產品、服務或有關的圖像的完整性、準確性、可靠性、合適性或可用性。閣下需要為信賴以上的資訊承擔個人風險。而有關內容及資訊均可能隨時作出更新而不予任何另行通知。

  1. 責任限制

Re. 不能保證本網站及服務沒有任何錯誤、也不能保證本網站及本網站的伺服器未受電腦病毒入侵或不存在任何構成損害性的因素。我們建議閣下在使用本網站前確保你的電腦已安裝並更新最新的防毒軟件。我們不會為閣下因使用、連結本網站所引致的任何損失 (包括但不限於電腦系統的任何損毀或資料流失,硬體及軟體的成本及維修金額以及任何直接或間接的資料或利益損失) 而負上任何責任。

  1. 不可抗衡因素

如發生任何不可抗衡的原因 (包括由於火災、水災、意外、政府政策、罷工或任何 Re. 不能控制的情況) 而未能準確地提供閣下所需的服務,Re. 均不會向使用者或任何第三者承擔任何責任。

  1. 個人資料

在使用此網站時,閣下可能會向我們提供某些個人資料。當閣下使用本網站時即代表同意我們根據我們處理及使用閣下的個人資料。

  1. 第三方網站

本網站含有由第三方的網站連結。我們將不會承擔任何有關第三方網站的內容、商品、情報及服務等等的任何錯誤,以及其為閣下所帶來的任何損失。如閣下對第三方網站的商品或服務等等抱有疑問,請聯絡第三方網站管理人員或負責人處理。而任何其他第三方網站在未有任何書面授權的情況下均不可擅自連結至本網站。

  1. 網站版權

本網站及其全部內容,均屬 Re. 所有,並受到版權法及其他知識產權法所保護。本網站為 Re. 推廣有關業務及產品所設立,所有內容均屬個人瀏覽性質,不得另作商業用途。網站所有內容均不得以未經受權情況下轉載、下載、複製、出版、發佈、或任何方式運用。

  1. 爭議

如有任何有關此網站的爭議,Re. 將保留最終決定權。

  1. 一般事項

本條款的某些內容如被有效的司法管轄法庭裁判為無效,則裁判為無效的該些條款及細則會被免除,而本條款內的其餘內容的有效性則不受影響。本網站所有條款及細則均受中華人民共和國香港特別行政區(「香港」)的法律管轄,並按此詮釋。 任何使用者進入本網站或使用本網站時,則代表該使用者同意其行為以及同意就有關本網站的任何問題或爭議,均受香港法院的非專屬司法管轄權管轄。

  1. 語言

本「使用細則」的英文版本與中文譯本如有任何歧義之處,概以本「使用細則」的中文版本為準。

【Terms and Conditions】

Thank you for visiting our website, https://petpetisland.com (“Website”). This website is owned by Re. Group (“Re."). Please read through carefully this legal agreement of Terms and Conditions of Use ("Agreement") page and notice that by using this site or any part of it, you agree that you have read carefully these Terms and Conditions and that you accept and agree to be bound by the Agreement without any modifications. Re. reserves the absolute discretion to interpret this legal agreement. We may revise these terms and conditions from time to time by updating this page without any notice. We suggest that you visit and have a check this Terms and Conditions page from time to time so as to check for any updates or changes that it might be made.

  1. User Registration

You are required to register be our member to fully enjoy the service and function provided by this website. During the registration you agree that you have provide us your accurate and complete personal information. Our company has the absolute discretion for our register and membership policy. Not limited to the rights to change required information needed to be our member, refuse registration of any user and to terminate any registered account without any explanation and prior notice to the account owner.

In case you want to change your personal information, please login to this website and made changes. In using this website, you agree to accept the responsibility for keeping your account and password secure and confidential. If the security of your account has been compromised or if there is any unauthorised use of your account, our company is not responsible or liable for any loss or damages resulting from this.

  1. Eligibility to Purchase

To place any purchases orders with us, you must in possession of a valid credit card issued by a licensed bank which is acceptable by our company for payment or be in possession of a valid PayPal account. You also need to make sure that the personal and payment details (email address, real name, phone number, billing information and other requested information as indicated on the website) that you provided to us be valid, accurate, and most up-to-date. When you place purchase order with us, you authorised our company to process charges on your credit card and PayPal account in the total purchase amount of your order. You also authorised us to use your personal information provided to perform appropriate anti-fraud checks such as credit checks. Please refer to our “Return Policy” for more information about how we use your personal data.

  1. Payment Method

If your card issuer, bank or payment account refuse to or cannot authorise payment to our company, the order will not be recognised as paid order and we will not deliver the product and be liable for any loss or damage resulting from delivery delay.

If you have registered an account on this website and have decided to share your personal information with us, your information will only be used to process transactions that you have initiated and securely stored on our systems. In the absence of negligence on our parts, we will not be liable for any loss or damage you may suffer if any third party procures unauthorised access to any data you provide when using our Services.

  1. Currency

The currency we use in this website is Hong Kong Dollar.

  1. Product Description

We will make every reasonable effort to ensure the content and the product descriptions on the website are accurate and completed. However, we do not guarantee that the content and product descriptions are accurate, completed, up-to-date or error-free. Pictures of the products on this website for reference use only. You are not able to return a product only because it does not correspond exactly to its picture in this website.

  1. Order Acceptance

Our company reserves the right, at its sole discretion, to refuse or reject your order for any reason. Reasons that may result in your order being refuse including but not limited to the followings:

  1. a) We identify a pricing or product description error;
  2. b) Your card issuer, bank or PayPal account refuse to or cannot authorise payment to our company;
  3. c) You do not meet the eligibility criteria to purchase as set out in this statement;

In case of any problems arise about the order placement, please feel free to contact us via Tel: +852 5572 4984 or email: hello@petpetisland.com.

  1. Warranty Policy

Please refer to the inner and outer packaging for more details on how to use and care.

We suggest you to have save and capture a photo of the receipt for further Warranty. Website online store provides the maintenance service for the product with the labels “maintenance under Re.”, any products within guaranteed period please bring along with invoice to Re. for repairing.

Re. reserves the right of final decision in case of any dispute in warranty policy.

  1. Coupon and discount code

Any useable discount coupon codes in this website cannot be exchanged for cash, gift or any other products and are subjected to the source terms and conditions of use. All kinds of shop coupons and discounts are not usable in this website.

  1. Disclaimer of Liability

While we will make every reasonable effort to ensure that the contents of this website are accurate, reliable and up to date, we are not liable for any loss or damages caused by or arising from any user’s reliance on the information obtained from or through this Website. It is your responsibility to evaluate the information and other content materials available through this Website.

The information contained on this website is provided on an “as is” basis and we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this website or the information, products, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is therefore at your own risk and that information is subject to change at any time without any notice.

  1. Liability and use loss

Our company does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses. We recommend all users of the Site to ensure you have the most updated anti-virus software installed. We are not liable for any loss or damage. You agreed that it is solely at your own risk by using this Website, and you assumed full responsibility of all loss: Including but not limited to: indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of, or repairs of any equipment and/or software that you use in connection with this Website.

  1. a) Force Majeure

If any situation happened which beyond the control of our company, we shall not be liable for any delay or failure in our performance caused by or resulting from acts of fire, flood, accident, government intervention, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the control of our company.

  1. b) Personal data

In using this Website, you may give us some of your personal data. By using this Website, you consent with us to use and handle your personal data.

  1. c) Third party websites

Please notice that this Website may contain hyperlinks to any third-party websites like Facebook. We are not responsible for the availability of, or any content materials contained in, or obtained through, any such third party websites, and shall not be liable for any loss or damages arising from those websites or from the information, products or services supplied through such websites. If you have any queries raised for these third-party websites, please contact the respondents of those websites. In addition, no linking to this Website is allowed without prior written permission.

  1. d) Ownership & Copyrights

All copyright and other intellectual property such as text, images, sound and other materials on this site are owned by Re. and are protected by copyright laws and other intellectual property rights. The contents of this Website are intended solely for the purposes of promoting and marketing our business and related products. You are not allowed to reproduce, publish, transmit, distribute, display, modify or exploit in anyway of this Website. Re. reserves the right to modify, vary or discontinue any contents or any products and services available on this website without any prior notice.

  1. Disputations

Should any dispute arise which related to this website, the decision of our company Re. Group Limited shall be final.

  1. General Provisions

If any part of Agreement in this Website is found invalid by any court of competent jurisdiction, that specific part of provisions shall be deemed to be omitted without affecting the validity of the remaining agreement of the Website.

This agreement shall be governed by and construed in accordance with the laws of the Hong Kong S.A.R. By accessing and continuing your use of this website, you agree to submit to the jurisdiction of the courts of Hong Kong S.A.R in respect of any matters or disputes arising under this website.

  1. Language

In case of inconsistency between this English version and the Chinese version, the Chinese version shall prevail.